NEC Software Solutions

About us

Working together, our technologies enable the transfer of data from an emergency call in the control room instantly into the hands of a police officer on the street. When that data is then combined with known historical information about the caller or the address, officers have the potential to determine the threat, risk and harm of each incident and respond exactly as needed. 

We’re proud of the impact our technologies are having on the emergency services and the public. 

We’re very proud to be part of a company that has 122 years of history in innovation and is built on long-term relationships and tech leadership. NEC has over 64,000 patents and is recognised as a ‘Top 50 Innovative Company’ globally. With 9 research and development labs around the world and various centres of excellence in public safety technologies, its focus is investing in innovation that helps create a safer society. 

Our products

Cloud Control Room

Built for ESN, the Cloud Control Room delivers more for less. When you choose hosted, you'll increase the features and functionality available in your ICCS, CRM, location and other control room services at a fraction of the cost.  

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Our Integrated Communication Control System (ICCS) is used in over 70 control rooms around the world. It enables rapid communication by integrating radio, telephony, CCTV and more onto one interface for operators. 

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Our contact management solution helps you identify, protect and communicate with the public across multiple channels. It's a software solution that can easily be installed to work alongside your existing command and control applications. 

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Our news and updates

Streaming technology gives control room operators eyes on the ground at emergency incident

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Getting ready for ESN











We're focused on ESN. Our software is the first to gain NATS accreditation making it ready for ESN, and we're supporting our customers with whitepapers, webinars and more.

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Supporting our services

We're passionate about supporting the emergency services and their staff - with particular emphasis on the incredible role played by control room personnel - which is why we've created this video.

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Get in touch, find out more!

If you'd like to speak to us about how we can work together, let us know.  You can email us at or call us on 01482 808300

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