Control Room Awards celebrate unsung heroes who serve the public hour after hour

8th Mar 2019

Hidden heroes of the control room community have been honoured for their amazing work saving lives, safeguarding the public and supporting good causes.  The APD Control Room Awards 2019 have shone a welcome spotlight on the behind-the-scenes stars who epitomise the very best of public service.

The APD Control Room Awards winners were announced during an emotional evening at the De Vere Orchard Hotel in Nottingham last night (7 March).

BAPCO is proud to support the awards and both our CEO, Ian Thompson and President, John Anthony MBE were in attendance.

The inspirational winners exemplify the extraordinary professionalism, resilience and selflessness of control room staff and teams.

They include:

  • Gemma Honey, of Lincolnshire Police, who showed remarkable calmness and presence of mind in handling two harrowing, linked 999 calls, in the first of which she heard a woman being ferociously beaten and stabbed to death in front of her three-year-old daughter.
  • Avon and Somerset Police Call Handler Megan Brunt, who put herself in harm’s way to help save the life of a teenage girl at risk of suicide and prevent a drink driver from endangering motorway users.
  • Mandy Cassidy, from the London Ambulance Service, whose teenage son was killed in a knife attack and who now plays a key role in the service’s anti-knife crime work in schools.
  • Kate Dewey, from Dorset and Wiltshire Fire and Rescue Service, who has organised a Christmas Day lunch for homeless and lonely people for almost 10 years.

Read the full press release HERE.


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