U.K. Ambulance Trust Deploys Motorola TETRA Pagers

13th Mar 2019

The North West Ambulance Service (NWAS) NHS Trust, the second-largest ambulance trust in England, selected Motorola Solutions to equip 450 community first responders with TETRA two-way pagers as part of the TPG Messenger managed service. The new Motorola Solutions TETRA pagers will modernize the mission-critical alerting of volunteer first responders on the Airwave public-safety network.

The ADVISOR TPG2200 TETRA pagers meet all operational requirements of the NWAS NHS Trust and can be integrated with its existing command, control and crew alerting systems. With enhanced coverage, extended battery life, color display, powerful speaker and vibration alert, the units ensure that community first responders can be quickly reached and dispatched to those in need of urgent care.

The pager’s built-in GPS receiver allows the control rooms of the NWAS NHS Trust to send messages to volunteers within a three-mile radius of an incident who have checked in as being available. Using the NWAS’ CAD and the nationwide Airwave network, controllers can immediately identify and allocate the available resources.

“We use the TETRA pager and the Airwave network to allocate our community first responders (CFRs) to life-threatening incidents close to where they are located, ” said Mark Evans, NWAS community engagement and resuscitation manager and blue light collaboration operational lead for Cumbria and Lancashire area. “We are set to update our system to Airwave’s new TETRA pager which can still be used where there is no mobile phone signal.”

The NWAS NHS Trust volunteer members are licensed and trained by the ambulance service trust to provide critical care in emergency medical situations in their communities in North West England. They represent a vital link connecting citizens with the emergency medical help they need and providing life-saving treatment in the critical time between the 9-9-9 call and the arrival of the paramedic or ambulance.


Radio Resource

< Back to News