Electronic Call Handling (ECHO) Project

Electronic Call Handling (ECHO) Project

Unwanted Alarm signals have been exercising all parties for many years.  Police and Fire have taken radically different approaches, the Police have adopted a national approach providing a Unique Recognition Number (URN) to systems that have been installed to accredited third party validated standards.  Fire Services have adopted a range of approaches, from non-attendance to any call from an Alarm Receiving Company to full attendance to all such calls.  Key industry trade bodies, the British Security Industry Association, the Fire Industry Association and the Fire & Security Association have combined to develop a new Electronic Call Handling system (the ECHO project), and have secured funding, under a Joint Security and Resilience Centre initiative, from the Home Office for this purpose.

British APCO is pleased to be a part of ECHO and to be working on the Technical Specification Group.  The group aims to use the Multi Agency Incident Transfer (MAIT) protocol championed by British APCO as the standard for handling alarm call information.

The group is in its early stages so more information will follow soon.

The British APCO contact for this work is President John Anthony who can be contacted by clicking here.

The Project Manager is Iain Cox who can be contacted here.

 

 

 

 

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ECHO Press Release 150617

15th Nov 2017

A press release from the ECHO project outlining how the security and fire industries are responding to the challenge of the Electronic Call Handling (ECHO) project.


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