APD takes digital innovation prize for software that helps save lives
26th Sep 2018
Technology leader APD Communications has claimed a prestigious prize for a world-first digital solution that is pioneering the way forward for emergency services organisations.
APD’s Cloud Control Room technology took the Best Digital Innovation award at the 2018 Digital Awards, Hull and East Yorkshire’s celebration of tech excellence and innovation.
APD’s Cloud Control Room is future-proofing blue light organisations by creating the control room of tomorrow. The technology harnesses the power of the cloud to give emergency services a resilient communications platform which is cutting edge, flexible, affordable and available anywhere, any time.
The Cloud Control Room is revolutionising control rooms, working as an app-based solution that manages incoming calls and messages, social media feeds, resource and people location, voice-recording, incident management and more. It can facilitate multi-channel public contact via telephone, social media and live-chat – exactly what the service of the future will be built on.
Charged per user, per month as Software-as-a-Service (SaaS), with no additional costs for upgrades or support, it can help create significant savings in capital hardware costs for the public purse.
This model also enables the control room to be completely flexible to changing public demand, for example to accommodate major events. Finally, the subscription-based proposition makes it easy to deliver the latest technology to users, with new apps constantly being developed and available to choose and use straight away.
Read the full press release HERE.