Sopra Steria backs Control Room Awards to celebrate inspiring heroes of the emergency services  

5th May 2023

European tech leader Sopra Steria has announced its support for awards celebrating the vital work of the unsung heroes of the emergency services. 

The Control Room Awards 2023 celebrate outstanding achievement, bravery and commitment across the control room community, honouring the critical role they play in serving the public and keeping people safe. 

Now in their sixth year, the awards are set to be the biggest yet, as they shine a spotlight on control room individuals and teams in a night of celebration, recognising those working in police, fire, ambulance and coastguard control rooms, as well as in other critical control operations. 

Sopra Steria provides STORM Command and Control, a highly reliable and resilient system which supports call handlers in managing incident response for emergency services, from the first interaction with the public, through to frontline response. Over 70% of UK police forces use it, as well as fire and rescue services across the country. 

With 50,000 employees in almost 30 countries, Sopra Steria is recognised for its consulting, digital services and software development, helping its clients drive their digital transformation for more than 25 years. 

For the second consecutive year, Sopra Steria is the Major Sponsor of the Control Room Awards and also sponsor of the Community Champion Award. 

Paul Bergin, Head of Public Safety Group - Sopra Steria, who was among the awards judges last year, said: “We’re absolutely delighted to support the Control Room Awards once again after such a positive experience in 2022.  

“It’s a wonderful event shining a light on the often unsung heroes of the emergency services who perform such a vital role. 

“We’re looking forward to seeing all the entries this year and hearing more about their inspirational and outstanding contributions.” 

Paul Bergin, Head of Public Safety Group - Sopra Steria, at last year’s Control Room Awards. 

Control Room Awards co-founder Mike Isherwood addresses the audience at the 2022 event. Members of the control room community show their appreciation for colleagues recognised and celebrated at last year’s Control Room Awards event.

The Control Room Awards are the only accolades of their kind that recognise the selfless dedication of control room teams and individuals across the UK and abroad. 

Mike Isherwood, co-founder of the Control Room Awards, said: “It’s fantastic to have market leader Sopra Steria’s continued support for the Control Room Awards. 

“These awards are all about celebrating the invisible first line of the emergency services and highlighting the incredible, life-saving work critical control room teams do around the clock, always there in our time of need. 

“The awards continue to go from strength to strength and we’re looking forward to another fantastic night recognising those who go above and beyond in their roles every day.” 

Two other major industry organisations have also announced their support for the Control Room Awards.  

British APCO, also known as BAPCO, is the leading UK association for professionals using or developing public safety technology and is backing the awards with the creation of a brand new category. 

BAPCO, which works in partnership to improve public safety through IT and communications technology, has created and is sponsoring the British APCO Control Room Innovation Award, which is for a team or an individual who have taken a unique or innovative approach with technology used within the control room.  

Saab UK, which provides public safety and security technologies that help to keep people and society safe, is also supporting the awards for the first time, sponsoring the Control Room Dispatcher of the Year award. The accolade recognises outstanding skills and capabilities when handling 999 or 101 calls as a dispatcher on one occasion, or across multiple incidents. 

The awards event will be held at the Leonardo Hotel and Conference Venue, Hinckley Island, Leicestershire, on July 13. The awards categories are: 

  • Bravery and Courage Award 

  • Community Champion Award – Sponsored by Sopra Steria 

  • Control Room Ambassador of the Year 

  • Control Room Call Taker of the Year 

  • Control Room Dispatcher of the Year – Sponsored by Saab UK 

  • John Gilhooly Award 

  • Leader of the Year 

  • Lifetime Achievement  

  • Services to the Public 

  • Team of the Year – Sponsored by The Emergency Services Show 

  • Young Achiever of the Year 

  • The British APCO Control Room Innovation Award – Sponsored by British APCO 

Nominations for the Control Room Awards close on May 12. For more information, visit www.controlroomawards.com 

Follow the Control Room Awards on Facebook: @controlroomawards; Twitter: @CR_Awards; and LinkedIn: Control Room Awards. 

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