Glossary

Collaboration is central to our success, and we welcome constructive cooperation between British APCO and its partners and amongst the British APCO membership.

Electronic Call Handling (ECHO) Project; fully automated electronic alarm transmission service between ECHO-connected alarm receiving centres (ARCs) and the police. When an ECHO-connected ARC identifies an alarm from a monitored installation as verified, it can transfer the alarm signal to the police control room in an instant via ECHO.

Integrity is critical: Members and partners trust us because we are credible and accountable for our decisions and actions.

Multi Agency Incident Transfer; a common standard for the sharing of incident information between control rooms.  The schema was approved in 2016 and is now an adopted open standard for government.