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British APCO is involved in several initiatives relating to the Public Emergency Call Service - more commonly known as dialling 999.

We also work closely with EENA - the European Emeregncy Number Association - and NENA - the Association that champions 9-1-1 in North America.  Here's a little about the work we do:

999 Apps

Mobile phone with graphics showing app icons

The use of apps on mobile phones and mobile devices has increased hugely in recent years.  And, in the world of Public Safety where a direct connection to the 999 system brings benefits to the user, the emergency service or public safety provider and to the operator BT.

British APCO is taking a significant role in ensuring a standardised approach to certifying apps before they can be considered for direct connection in the 999 system. Find out more about the work we do here - and the process that we lead for the accreditation of any Apps that developers are looking to connect directly to the 999 system.

 

999-112 Liaison Committee

The 999 system is supported by the 999-112 Liaison Committee which provides technical and operational oversight of the UK’s Public Emergency Call Service. British APCO has long been an active supporter of the 999LC and is a standing member of the Committee. More recently British APCO has provided material support; two of our trustees hold key positions on the Committee - Matt Leat as Chair and Darryl Keen as the Vice-Chair.

 

NG999 White Paper

British APCO launched a white paper British APCO Members Discussing 999 White Paper at round tablesbased on inputs gained from our NG999 Round Table event held in London in February 2023.   Attendees represented end users, commercial organisations, and government agencies; all our key stakeholder groups were present and actively participated.  This built on previous work back in 2019.

This white paper highlights the once in a generation opportunity for a step change in the way 999 can exploit new technology and we ask for clear Government leadership to make it happen.  More around both White Papers can be found here. 

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