Every day, emergency services organisations across the UK and Ireland rely on resilient technology to protect communities, coordinate critical operations and keep people safe. At Telent, we design, deliver, support and manage the critical digital infrastructure that underpins these mission-critical services.
For over 20 years, we have worked alongside Police, Fire, Ambulance, Maritime Safety and wider public safety organisations, helping them modernise technology, strengthen operational resilience and improve service delivery.
As a leading technology company and trusted partner to emergency services across the UK and Ireland, we bring clarity to complexity and confidence to decision-making. Backed by nationwide engineering capability, specialist security accreditations and a deep understanding of operational environments, we support organisations through technology transformation programmes that enable safer, more connected and more effective emergency services.
Comprehensive IT Solutions for Emergency Services
- Technology Transformation - A comprehensive range of services for auditing and planning to support organisations in preparing for major technology transformation programmes. Complemented by the capability to design, build, support and manage solutions across multiple technologies.
- IT Networks - The expertise, experience and vendor certifications to provide network planning, design, deployment and support for LAN, WAN, Wi-Fi and Private 5G networks for the emergency services.
- Vehicle Connectivity - Telent install and support voice and data communication solutions in emergency service vehicles, covering both current technology and preparing for the transition to the ESN.
- Control Room - A complete range of technology and support services for emergency control rooms, including the recommendation, integration, management and support of systems, software applications and operator positions.
- Station End & Mobilisation - Telent provide and support station end, mobilisation and mobile data terminal (MDT) solutions for more than half of fire and rescue services across the UK and Ireland.
- Smart Buildings - Telent’s Smart Buildings solution uses IoT technology to monitor facilities, optimise space usage, and enhance operational efficiency across emergency service facilities like police stations, fire stations, and ambulance hubs.
- Cyber Security - A suite of services that ensure your organisation is protected against cyber-attacks, spanning governance, risk and compliance (GRC), security assessment and IT security solutions.
- IT Managed Service - A catalogue of flexible services for all ICT requirements, provided by specialist service teams. From a single service package to an entire digital transformation project for an organisation’s ICT estate.
- Lifeboat Mobilisation - Supporting the paging system that alerts lifeboat crews to mobilise for a launch, and the station-end systems for more than half of the fire and rescue services across the UK and Ireland.
- Radio Networks - Telent provides design, deployment and support for mission critical radio networks used by emergency services, enabling secure and resilient voice communications across control rooms, vehicles and personnel. Solutions support wide area coverage, interoperability and high availability, ensuring reliable communication in routine operations and emergency situations.
- Hand Held Devices - Telent supports the deployment and maintenance of mission-critical handheld devices for emergency services, ensuring secure, resilient communication and seamless integration with control rooms and vehicle systems.
At Telent, we combine sector expertise with proven delivery capability to provide the resilient technology foundations that help emergency services organisations protect communities, improve operational effectiveness and support the safety of frontline personnel. Contact us today to discuss how Telent can support your technology transformation journey: talktotelent@telent.com
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Telent, now Part of M Group
Since being acquired by M Group in August 2025, Telent has combined its specialist technology and communications expertise with the scale and capabilities of one of the UK and Ireland's leading infrastructure services providers. Together, Telent and M Group support customers across sectors including water, energy, transport, communications, defence, industry and the public sector, delivering essential infrastructure services for life.
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