What is ICCRA?
The International Critical Control Rooms Alliance (ICCRA) is the global professional association advancing excellence in critical control rooms. Formed in 2017, ICCRA brings together operators, managers, senior leaders, and industry partners from across emergency services, utilities, transport, aviation, finance, and infrastructure.
Our work is built on a simple conviction: those who lead and work in critical control rooms deserve access to the best available knowledge, peer networks, and professional frameworks – regardless of sector or geography.
Mission
To advance excellence in critical control rooms by convening leaders, sharing best practice, and influencing the global control room ecosystem.
Vision
Critical control rooms worldwide operating at the highest standards of safety, performance, and resilience.
Our Structure
ICCRA operates as a global association with regional chapters. The Global Board provides strategic oversight and direction, while chapters in Europe and North America run their own programmes, events, and engagement activities rooted in regional context.
Chapters are led by practitioners who understand the specific pressures, regulatory environment, and sector landscape of their region. All chapter members are connected to the wider global network.
Connect with EENA:
Web: www.criticalcontrol.org
Email: info@criticalcontrol.org