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CC:IPS Campaign 1: Establishing & Promoting a Non-Emergency Number

22 December 2022 Document

Non-emergency numbers, dedicated to provide information to the public during a crisis, have proven extremely useful during the COVID-19 pandemic. Countries where such numbers were already in use and well recognized before COVID-19, have been...

CC:IPS Campaign 2: Recognition of Emergency Call Takers & Dispatchers

22 December 2022 Document

A shortage of PPE equipment across the globe impacted many communication centres from obtaining the correct safety equipment in the early stages of the COVID-19 outbreak. In some places this was compounded by the fact that Public Safety...

CC:IPS Pledge - Use of Location Technology

22 December 2022 Document

CC:IPS members call on public authorities and emergency services globally to actively engage with Mobile Network Operators (MNOs) and smartphone Operating Systems providers in relation to the deployment of accurate handset-based caller...

APCO Canada - List of useful COVID-19 Resources

22 December 2022 Document

This document provides a list of useful documents compiled by APCO Canada during the COVID-19 pandemic.